单项选择题
When would the Cisco Supervisor Desktop fail to show an agent that is logged in? （）
A.The agent is not ready. B.The agent is not on a call. C.The agent is an IP phone agent. D.The agent is not in the team currently being viewed by the supervisor.
多项选择题 IntheExpressionEditorpanelofCRSScriptEditor,whywouldyouusetheJavatab?（）
单项选择题 WhathappensifallCTIportsfortheconfiguredCTIPortGrouparebusywhenanewcallarrives?（）
单项选择题 WhatdoesitmeanforavariableintheApplicationEditortobedefinedasaparameter?（）
