多项选择题
A.IPCC Express (Standard, Enhanced, or Premium)
B.IP IVR
C.Auto Attendant
D.IPCC Express Cisco Agent Desktop
E.IP Queue Manager
F.IP IVR Peripheral Gateway (PG)
单项选择题 Howmanyskillsmayanagenthave?（）
多项选择题 WhichthreeofthefollowingarevalidCRSdeploymentscenarios?（）
单项选择题 WhenyouaccesstheCiscoCRSAdministrationpageforthefirsttimeinacluster,thesystemautomaticallyinitiatestheclustersetupprocedure.Youperformthisprocedureonetimeforacluster.Whatdoyouaccomplishinthisprocedure?（）