单项选择题 Intheoperatephase，providingandmaintainingreliable，currentinformationaboutthewlansystemhardware，software，andapplicationspertinenttothesystem’sindividualcomponentsandattributesispartofwhichservicecomponent？（）A.problemmanagementB.configurationmanagementC.incidentmanagementD.changemanagement

单项选择题 WhichoftheseisthebestdefinitionoftheCiscoLifecycleServiceapproach？（）

单项选择题 Whichservicecomponentwithinthepreparephaserecommendstheappropriatetechnologystrategytoaddressabusinessrequirementofthecustomer？（）