多项选择题
Which three IPCCX configuration steps are only available in the IPCC Express Enhanced or Premium edition? （）
A.Create Resource Groups B.Create Skills C.Assign Resource Groups and Skills to Agents D.Create Contact Service Queues E.Provision Remote Monitoring F.Provision Agent-based Routing
单项选择题 WhatisthemaximumnumberofCSQsthatacallshouldbequeuedforwhenconfiguringIPCCExpress?（）
单项选择题 WhenconfiguringIPCCExpressEnhanced,whatisthemaximumnumberofskillsthatanagentcanbeassociatedwith?（）
单项选择题 CiscoUnifiedCallManagerandCiscoCRSusewhatinterfaceforcallcontrol?（）
