单项选择题
A.Problem Management
B.Configuration Management
C.Change Management
D.Incident Management
单项选择题 WhichwirelessservicecomponentisassociatedwithmaintaininghistoricalandcurrentinformationabouttheWLANsolution？（）
单项选择题 Inwhichservicecomponentofthewirelessoperatephaseareincidenttrendsanalyzedtoidentifypatternsandsystemicconditions？（）
单项选择题 Whichservicecomponentintheimplementphaseistypicallyperformedpriortothehandoverofawirelesssolutiontothecustomer’soperationsorganization？（）